> SERVICES
> Deluxing an order
Deluxing an Order
An additional level of service we provide to ensure that the delivered products are presented in an attractive and presentable way to the end customer.
OUR PROCESS:
Order Opening and Inspection
We carefully open the order and meticulously inspect the items, ensuring they meet our high standards. If any minor touch-ups are required, our experts apply them at our center before the item goes out for delivery.
Pre Inspection
Received in the Warehouse but pre-inspection is required; not yet scanned. We will inspect items when they first arrive at our terminal. This option should be used for particularly fragile, sensitive merchandise or special orders.
Opening & Assembling
We open the items and pre-assemble them to make sure that all hardware and items are present, open and close doors and drawers multiple times. Install handles, pull, and feet.
Caring For Glass Items
For fragile items like mirrors and glass, we check the entire glass for any cracks and chips.
Wrapping and Loading
We meticulously wrap and package the order using protective materials and blankets. Our trained professionals then load the items carefully onto our trucks for delivery, ensuring their safety during transit.
Pre Delivery Call Preference
Our dedicated delivery team contacts the customer 30 minutes prior to their scheduled delivery time. This courtesy call allows us to confirm the arrival and discuss any specific requirements or preferences.
Placement Assessment
Upon arrival, a walk-through is conducted by our delivery team to determine the ideal placement of the items.
Clean-Up and Departure
Before leaving, our delivery team ensures to clean up the area, removing any packaging materials or debris. This attention to detail ensures that the customer can immediately enjoy their new purchase without any hassle.
Comprehensive White Glove + Deluxe Service
Our white glove service, combined with the deluxe level of service, represents the pinnacle of premium service excellence. We go above and beyond to provide an exceptional experience, exceeding customer expectations at every step.
OUR PROCESS:
Order Opening and Inspection
We carefully open the order and meticulously inspect the items, ensuring they meet our high standards. If any minor touch-ups are required, our experts apply them at our center before the item goes out for delivery.
Pre Inspection
Received in the Warehouse but pre-inspection is required; not yet scanned. We will inspect items when they first arrive at our terminal. This option should be used for particularly fragile, sensitive merchandise or special orders.
Opening & Assembling
We open the items and pre-assemble them to make sure that all hardware and items are present, open and close doors and drawers multiple times. Install handles, pull, and feet.
Caring For Glass Items
For fragile items like mirrors and glass, we check the entire glass for any cracks and chips.
Wrapping and Loading
We meticulously wrap and package the order using protective materials and blankets. Our trained professionals then load the items carefully onto our trucks for delivery, ensuring their safety during transit.
Pre Delivery Call Preference
Our dedicated delivery team contacts the customer 30 minutes prior to their scheduled delivery time. This courtesy call allows us to confirm the arrival and discuss any specific requirements or preferences.
Placement Assessment
Upon arrival, a walk-through is conducted by our delivery team to determine the ideal placement of the items.
Clean-Up and Departure
Before leaving, our delivery team ensures to clean up the area, removing any packaging materials or debris. This attention to detail ensures that the customer can immediately enjoy their new purchase without any hassle.
Comprehensive White Glove + Deluxe Service
Our white glove service, combined with the deluxe level of service, represents the pinnacle of premium service excellence. We go above and beyond to provide an exceptional experience, exceeding customer expectations at every step.
Why Should you use Deluxing an Order service?
Using a Deluxing order delivery service can offer several benefits, depending on the specific needs and preferences of the customer. Here are some reasons why you might consider using a Deluxing order service.
FAQ’s
If you need an item delivered urgently, a Deluxing service can offer same-day or express delivery options that are faster than standard delivery services.
If you are shipping high-value or delicate items, a Deluxing service can offer customized delivery options, such as white-glove service or hand delivery, to ensure that your items arrive in pristine condition.
If you want to provide your customers with a memorable and high-quality delivery experience, using a Deluxing service can add an extra touch of luxury and personalization to the delivery.
If you want to differentiate your business from competitors, using a Deluxing service can offer unique and premium features that set your business apart.
If you want to improve the brand image of your business, using a Deluxing service can help to associate your business with luxury, quality, and attention to detail.
