Need White Glove Delivery?
Let Us Handle The Heavy Lifting For You
Take the hassle out of product delivery. We deliver your products with care and give expert installation services to help you make your customers happy!
Take the hassle out of product delivery. We deliver your products with care and give expert installation services to help you make your customers happy!
What is a white glove delivery service?
What if your customers do not need installation?
Don’t worry, we offer a wide range of delivery services. Our services include several scenarios depending on the customer’s preference.
- We open the order in our terminal, inspect it, and apply minor touchups if needed
- We then blanket wrap and shrink-wrap the order and load it onto one of our home delivery trucks
- We call the customer 30 minutes…
WHITE GLOVE
- We open the order in our terminal, inspect it, and apply minor touchups if needed
- We then blanket wrap and shrink-wrap the order and load it onto one of our home delivery trucks
- We call the customer 30 minutes…
- This service is the same as White Glove, but for items that are not packaged or crated. We will blanket wrap the item before shipping it to our terminal
- We open the order in our terminal, inspect it, and apply minor touchups if needed…
BLANKET WRAP
- This service is the same as White Glove, but for items that are not packaged or crated. We will blanket wrap the item before shipping it to our terminal
- We open the order in our terminal, inspect it, and apply minor touchups if needed…
- We call the customer 30 minutes before our arrival
- Upon arrival, we perform a walk-through to assess where the product(s) needs to be placed…
ROOM OF CHOICE WITH DEBRIS REMOVAL
- We call the customer 30 minutes before our arrival
- Upon arrival, we perform a walk-through to assess where the product(s) needs to be placed…
- Carry the products in their original packaging to the customer’s room of choice, unpackage and assemble it at the customer’s home and carry out the debris.
- The primary difference between this one and…
ROOM OF CHOICE WITH ASSEMBLY
- Carry the products in their original packaging to the customer’s room of choice, unpackage and assemble it at the customer’s home and carry out the debris.
- The primary difference between this one and…
- An email notification will be received from the shipper when an order is ready for pick-up.
- Check the location if the area is covered and offer the available schedule date. If the location is out of state, notify the shipper immediately…
VENDOR PICK UP
- An email notification will be received from the shipper when an order is ready for pick-up.
- Check the location if the area is covered and offer the available schedule date. If the location is out of state, notify the shipper immediately…
- WG means White Glove service – open all boxes and have them pre-assembled.
- Any orders that are on TH Service Level must be kept in boxes.
- All items must have images taken of all labels on…
DELUXING AN ORDER
- WG means White Glove service – open all boxes and have them pre-assembled.
- Any orders that are on TH Service Level must be kept in boxes.
- All items must have images taken of all labels on…
- We call the customer 30 minutes before our arrival
- Upon arrival, we perform a walk-through to assess where the product(s) needs to be placed
- We then bring the order to the room of choice so when…
ROOM OF CHOICE
- We call the customer 30 minutes before our arrival
- Upon arrival, we perform a walk-through to assess where the product(s) needs to be placed
- We then bring the order to the room of choice so when…
- We call the customer 30 minutes before our arrival
- We bring the order to the threshold of the customer’s home (garage, front entrance etc.) or to the first dry area if the shipment weight is very large…
THRESHOLD
- We call the customer 30 minutes before our arrival
- We bring the order to the threshold of the customer’s home (garage, front entrance etc.) or to the first dry area if the shipment weight is very large…
- We call the customer 30 minutes before our arrival
- We will leave the order outside the customer’s home or apartment building. It is the customer’s responsibility to bring the order inside the home..
CURB-SIDE
- We call the customer 30 minutes before our arrival
- We will leave the order outside the customer’s home or apartment building. It is the customer’s responsibility to bring the order inside the home..
- We open the order in our terminal, inspect it, and apply minor touchups if needed
- We then blanket wrap and shrink-wrap the order and load it onto one of our home delivery trucks
- We call the customer 30 minutes…
WHITE GLOVE
- We open the order in our terminal, inspect it, and apply minor touchups if needed
- We then blanket wrap and shrink-wrap the order and load it onto one of our home delivery trucks
- We call the customer 30 minutes…
- This service is the same as White Glove, but for items that are not packaged or crated. We will blanket wrap the item before shipping it to our terminal
- We open the order in our terminal, inspect it, and apply minor touchups if needed…
BLANKET WRAP
- This service is the same as White Glove, but for items that are not packaged or crated. We will blanket wrap the item before shipping it to our terminal
- We open the order in our terminal, inspect it, and apply minor touchups if needed…
- We call the customer 30 minutes before our arrival
- Upon arrival, we perform a walk-through to assess where the product(s) needs to be placed…
ROOM OF CHOICE WITH DEBRIS REMOVAL
- We call the customer 30 minutes before our arrival
- Upon arrival, we perform a walk-through to assess where the product(s) needs to be placed…
- Carry the products in their original packaging to the customer’s room of choice, unpackage and assemble it at the customer’s home and carry out the debris.
- The primary difference between this one and…
ROOM OF CHOICE WITH ASSEMBLY
- Carry the products in their original packaging to the customer’s room of choice, unpackage and assemble it at the customer’s home and carry out the debris.
- The primary difference between this one and…
- An email notification will be received from the shipper when an order is ready for pick-up.
- Check the location if the area is covered and offer the available schedule date. If the location is out of state, notify the shipper immediately…
VENDOR PICK UP
- An email notification will be received from the shipper when an order is ready for pick-up.
- Check the location if the area is covered and offer the available schedule date. If the location is out of state, notify the shipper immediately…
- WG means White Glove service – open all boxes and have them pre-assembled.
- Any orders that are on TH Service Level must be kept in boxes.
- All items must have images taken of all labels on…
DELUXING AN ORDER
- WG means White Glove service – open all boxes and have them pre-assembled.
- Any orders that are on TH Service Level must be kept in boxes.
- All items must have images taken of all labels on…
- We call the customer 30 minutes before our arrival
- Upon arrival, we perform a walk-through to assess where the product(s) needs to be placed
- We then bring the order to the room of choice so when…
ROOM OF CHOICE
- We call the customer 30 minutes before our arrival
- Upon arrival, we perform a walk-through to assess where the product(s) needs to be placed
- We then bring the order to the room of choice so when…
- We call the customer 30 minutes before our arrival
- We bring the order to the threshold of the customer’s home (garage, front entrance etc.) or to the first dry area if the shipment weight is very large…
THRESHOLD
- We call the customer 30 minutes before our arrival
- We bring the order to the threshold of the customer’s home (garage, front entrance etc.) or to the first dry area if the shipment weight is very large…
- We call the customer 30 minutes before our arrival
- We will leave the order outside the customer’s home or apartment building. It is the customer’s responsibility to bring the order inside the home..
CURB-SIDE
- We call the customer 30 minutes before our arrival
- We will leave the order outside the customer’s home or apartment building. It is the customer’s responsibility to bring the order inside the home..
Who do we serve?
We work with all individuals or businesses who need to deliver heavy products and need expert deliverymen for handling that delivery. You can find some of our niches below.
Be informed about every step of the delivery process.
As a manufacturer, we know that you want to worry about crafting the best furniture you possibly can, not how to get it to your customers. Let Massiano Logistics worry about that – it’s our job.
- Pickup from locations throughout the U.S., including the Midwest and Texas.
- Frequent freight pickups from most major manufacturing hubs, charged at our reduced freight rates.
- Deliveries to major coastal population centers, expanding nationwide.
From your manufacturer warehouse to your customer door.
Our services are tailored to suit the needs of the e-commerce world, where consumers expect fast service and constant communication. Our technology is already integrated with many popular e-commerce platforms, meaning that we can easily start making deliveries for your website.
- Full access to all information points for the order life-cycle through our best-in-class RESTful API.
- Simple integration to our shipping calculator provides you transparency to your shipping cost.
- Real-time updates through our Webhooks integration directly to your backend system.
- Built-in integration with major eCommerce platforms such (CommerceHub, Shopify, etc.).
- Industry-leading customer success team.
Ensure the best possible delivery experience for your clients.
As a designer, you are committed to making your clients’ homes look perfect. Let us give them a perfect delivery experience.
- Instant quotes based on weight, origin, and destination.
- Coverage of 50% of the U.S. population, and expanding.
- 7-10 day lead times for east coast deliveries.
- Discounted, and negotiated rates with our freight partners.
- Real-time tracking of your order.
- Industry-leading customer service deliveries for your web store.
Ensure the best possible delivery experience for your clients.
We know how difficult it is to specialize in delivering furniture and that’s why we would love to step in and assist at any link in your supply chain. We can complete deliveries to those hard-to-reach areas because of our extensive network.
- 80% lower damage and rejected delivery rates compared to the industry.
- 70% reduction in order cancellations compared to other delivery companies.
- Deliveries to major coastal population centers, expanding nationwide.
House your inventory in a convenient location, ready to be delivered at a moment’s notice.
We have seen it before you need space in a warehouse to store your inventory and ready-to-be-sold merchandise, but the expense and logistics of leasing your own space, hiring people, and having the right system to manage it is too much to overcome. You also had to figure out a separate solution for your shipment, and on top of all, coordinate between the two What a headache!
There is a solution Massiano Logistics Warehousing & X-Dock Fulfillment Services (a.k.a WAX)
Using Massiano Logistics WAX, we eliminate your headache and let you focus on building your business while we handle your logistics backend. We will unload, receive and inventory your product, and once it’s ready to ship, we will ship directly through our last-mile delivery solution or the carrier of your choice.
- Customization warehousing solutions tailored to your needs, whether you are a massive e-commerce operation shipping hundreds of orders or a growing vendor that just needs to store a few pieces.
- Receiving ability to receive trailers, containers, and LTL straight to our dock.
- Fulfillment ability to fulfill orders with stock merchandise, we will combine and split as you like.
- Rapid Deployment & Delivery Storage offered in North Carolina, which allows easy and quick access to all of our other last-mile terminals, ensuring speedy delivery to your customer no matter where they are located.
- Cutting-edge Technology A clear, real-time visibility for your inventory across the country, directly through your account.
Manufacturers
Be informed about every step of the delivery process
- Pickup from locations throughout the U.S., including the Midwest and Texas.
- Frequent freight pickups from most major manufacturing hubs, charged at our reduced freight rates.
- Deliveries to major coastal population centers, expanding nationwide.
E-Commerce
From your manufacturer warehouse to your customer door.
Our services are tailored to suit the needs of the e-commerce world, where consumers expect fast service and constant communication. Our technology is already integrated with many popular e-commerce platforms, meaning that we can easily start making deliveries for your website.
- Full access to all information points for the order life-cycle through our best-in-class RESTful API.
- Simple integration to our shipping calculator provides you transparency to your shipping cost.
- Real-time updates through our Webhooks integration directly to your backend system.
- Built-in integration with major eCommerce platforms such (CommerceHub, Shopify, etc.).
- Industry-leading customer success team.
Designers
Ensure the best possible delivery experience for your clients
As a designer, you are committed to making your clients’ homes look perfect. Let us give them a perfect delivery experience.
- Instant quotes based on weight, origin, and destination.
- Coverage of 50% of the U.S. population, and expanding.
- 7-10 day lead times for east coast deliveries.
- Discounted, and negotiated rates with our freight partners.
- Real-time tracking of your order.
- Industry-leading customer service deliveries for your web store.
Furniture Carriers
Ensure the best possible delivery experience for your clients.
We know how difficult it is to specialize in delivering furniture and that’s why we would love to step in and assist at any link in your supply chain. We can complete deliveries to those hard-to-reach areas because of our extensive network.
- 80% lower damage and rejected delivery rates compared to the industry.
- 70% reduction in order cancellations compared to other delivery companies.
- Deliveries to major coastal population centers, expanding nationwide.
Warehousing & Rapid Fulfillment
House your inventory in a convenient location, ready to be delivered at a moment's notice.
We have seen it before you need space in a warehouse to store your inventory and ready-to-be-sold merchandise, but the expense and logistics of leasing your own space, hiring people, and having the right system to manage it is too much to overcome. You also had to figure out a separate solution for your shipment, and on top of all, coordinate between the two What a headache!
There is a solution Massiano Logistics Warehousing & X-Dock Fulfillment Services (a.k.a WAX) Using Massiano Logistics WAX, we eliminate your headache and let you focus on building your business while we handle your logistics backend. We will unload, receive and inventory your product, and once it’s ready to ship, we will ship directly through our last-mile delivery solution or the carrier of your choice.
- Customization warehousing solutions tailored to your needs, whether you are a massive e-commerce operation shipping hundreds of orders or a growing vendor that just needs to store a few pieces.
- Receiving ability to receive trailers, containers, and LTL straight to our dock.
- Fulfillment ability to fulfill orders with stock merchandise, we will combine and split as you like.
- Rapid Deployment & Delivery Storage offered in North Carolina, which allows easy and quick access to all of our other last-mile terminals, ensuring speedy delivery to your customer no matter where they are located.
- Cutting-edge Technology A clear, real-time visibility for your inventory across the country, directly through your account.