MASSIANO LOGISTICS IS
A REVOLUTION IN THE FURNITURE
DELIVERY BUSINESS.
MASSIANO LOGISTICS IS
A REVOLUTION IN THE FURNITURE
DELIVERY BUSINESS.
Using our proprietary technology and innovative processes, we coordinate the entire furniture delivery process, from the manufacturer’s warehouse to the customer’s home.
With our experienced operations team and industry-leading delivery platform, we perform white-glove deliveries more quickly (in as little as 3-5 days), more effectively (80% fewer damaged and rejected orders), and with more transparency and clearer communication than any other last-mile delivery company.
Using our proprietary technology and innovative processes, we coordinate the entire furniture delivery process, from the manufacturer’s warehouse to the customer’s home.
With our experienced operations team and industry-leading delivery platform, we perform white-glove deliveries more quickly (in as little as 3-5 days), more effectively (80% fewer damaged and rejected orders), and with more transparency and clearer communication than any other last-mile delivery company.
Our entire delivery network runs on proprietary technology that provides real-time delivery tracking, delivery route optimization, quality control and much more. Our delivery teams use mobile technology to document every delivery and provide the end customer with instant updates about delivery completions, damages, and reported issues.
The net effect? We deliver much faster, with far fewer errors, and much greater customer control than anyone else. That is the Massiano Logistics difference.
*Please note that if calling to reschedule a delivery within 48 hours of the delivery date, you will be subject to a restocking fee that is 50% of the delivery cost. If rescheduling within 24 hours of the delivery date, you will be subject to a 100% restocking fee.
Our entire delivery network runs on proprietary technology that provides real-time delivery tracking, delivery route optimization, quality control and much more. Our delivery teams use mobile technology to document every delivery and provide the end customer with instant updates about delivery completions, damages, and reported issues.
The net effect? We deliver much faster, with far fewer errors, and much greater customer control than anyone else. That is the Massiano Logistics difference.
*Please note that if calling to reschedule a delivery within 48 hours of the delivery date, you will be subject to a restocking fee that is 50% of the delivery cost. If rescheduling within 24 hours of the delivery date, you will be subject to a 100% restocking fee.
Our entire delivery network runs on proprietary technology that provides real-time delivery tracking, delivery route optimization, quality control and much more. Our delivery teams use mobile technology to document every delivery and provide the end customer with instant updates about delivery completions, damages, and reported issues.
The net effect? We deliver much faster, with far fewer errors, and much greater customer control than anyone else. That is the Massiano Logistics difference.
*Please note that if calling to reschedule a delivery within 48 hours of the delivery date, you will be subject to a restocking fee that is 50% of the delivery cost. If rescheduling within 24 hours of the delivery date, you will be subject to a 100% restocking fee.
Our entire delivery network runs on proprietary technology that provides real-time delivery tracking, delivery route optimization, quality control and much more. Our delivery teams use mobile technology to document every delivery and provide the end customer with instant updates about delivery completions, damages, and reported issues.
The net effect? We deliver much faster, with far fewer errors, and much greater customer control than anyone else. That is the Massiano Logistics difference.
*Please note that if calling to reschedule a delivery within 48 hours of the delivery date, you will be subject to a restocking fee that is 50% of the delivery cost. If rescheduling within 24 hours of the delivery date, you will be subject to a 100% restocking fee.
WHITE GLOVE
- We open the order in our terminal, inspect it, and apply minor touchups if needed
- We then blanket wrap and shrink-wrap the order and load it onto one of our home delivery trucks
- We call the customer 30 minutes…
BLANKET WRAP
- This service is the same as White Glove, but for items that are not packaged or crated. We will blanket wrap the item before shipping it to our terminal
- We open the order in our terminal, inspect it, and apply minor touchups if needed…
ROOM OF CHOICE WITH DEBRIS REMOVAL
- We call the customer 30 minutes before our arrival
- Upon arrival, we perform a walk-through to assess where the product(s) needs to be placed…
WHITE GLOVE
- We open the order in our terminal, inspect it, and apply minor touchups if needed
- We then blanket wrap and shrink-wrap the order and load it onto one of our home delivery trucks
- We call the customer 30 minutes…
BLANKET WRAP
- This service is the same as White Glove, but for items that are not packaged or crated. We will blanket wrap the item before shipping it to our terminal
- We open the order in our terminal, inspect it, and apply minor touchups if needed…
ROOM OF CHOICE WITH DEBRIS REMOVAL
- We call the customer 30 minutes before our arrival
- Upon arrival, we perform a walk-through to assess where the product(s) needs to be placed…
WHITE GLOVE
- We open the order in our terminal, inspect it, and apply minor touchups if needed
- We then blanket wrap and shrink-wrap the order and load it onto one of our home delivery trucks
- We call the customer 30 minutes…
BLANKET WRAP
- This service is the same as White Glove, but for items that are not packaged or crated. We will blanket wrap the item before shipping it to our terminal
- We open the order in our terminal, inspect it, and apply minor touchups if needed…
ROOM OF CHOICE
- We call the customer 30 minutes before our arrival
- Upon arrival, we perform a walk-through to assess where the product(s) needs to be placed
- We then bring the order to the room of choice so when…
THRESHOLD
- We call the customer 30 minutes before our arrival
- We bring the order to the threshold of the customer’s home (garage, front entrance etc.) or to the first dry area if the shipment weight is very large…
CURB-SIDE
- We call the customer 30 minutes before our arrival
- We will leave the order outside the customer’s home or apartment building. It is the customer’s responsibility to bring the order inside the home..
CURB-SIDE
- We call the customer 30 minutes before our arrival
- We will leave the order outside the customer’s home or apartment building. It is the customer’s responsibility to bring the order inside the home..
ROOM OF CHOICE WITH DEBRIS REMOVAL
- We call the customer 30 minutes before our arrival
- Upon arrival, we perform a walk-through to assess where the product(s) needs to be placed…
ROOM OF CHOICE
- We call the customer 30 minutes before our arrival
- Upon arrival, we perform a walk-through to assess where the product(s) needs to be placed
- We then bring the order to the room of choice so when…
THRESHOLD
- We call the customer 30 minutes before our arrival
- We bring the order to the threshold of the customer’s home (garage, front entrance etc.) or to the first dry area if the shipment weight is very large…
CURB-SIDE
- We call the customer 30 minutes before our arrival
- We will leave the order outside the customer’s home or apartment building. It is the customer’s responsibility to bring the order inside the home..
ROOM OF CHOICE
- We call the customer 30 minutes before our arrival
- Upon arrival, we perform a walk-through to assess where the product(s) needs to be placed
- We then bring the order to the room of choice so when…
THRESHOLD
- We call the customer 30 minutes before our arrival
- We bring the order to the threshold of the customer’s home (garage, front entrance etc.) or to the first dry area if the shipment weight is very large…
ROOM OF CHOICE WITH ASSEMBLY
- Carry the products in their original packaging to the customer’s room of choice, unpackage and assemble it at the customer’s home and carry out the debris.
- The primary difference between this one and…
VENDOR PICK UP
- An email notification will be received from the shipper when an order is ready for pick-up.
- Check the location if the area is covered and offer the available schedule date. If the location is out of state, notify the shipper immediately…
DELUXING AN ORDER
- WG means White Glove service – open all boxes and have them pre-assembled
- Any orders that are on TH Service Level must be kept in boxes.
- All items must have images taken of all labels on…
ROOM OF CHOICE WITH ASSEMBLY
- Carry the products in their original packaging to the customer’s room of choice, unpackage and assemble it at the customer’s home and carry out the debris.
- The primary difference between this one and…
VENDOR PICK UP
- An email notification will be received from the shipper when an order is ready for pick-up.
- Check the location if the area is covered and offer the available schedule date. If the location is out of state, notify the shipper immediately…
DELUXING AN ORDER
- WG means White Glove service – open all boxes and have them pre-assembled
- Any orders that are on TH Service Level must be kept in boxes.
- All items must have images taken of all labels on…
ROOM OF CHOICE WITH ASSEMBLY
- Carry the products in their original packaging to the customer’s room of choice, unpackage and assemble it at the customer’s home and carry out the debris.
- The primary difference between this one and…
VENDOR PICK UP
- An email notification will be received from the shipper when an order is ready for pick-up.
- Check the location if the area is covered and offer the available schedule date. If the location is out of state, notify the shipper immediately…
DELUXING AN ORDER
- WG means White Glove service – open all boxes and have them pre-assembled
- Any orders that are on TH Service Level must be kept in boxes.
- All items must have images taken of all labels on…
Need help? Call our award-winning support team at 646-989-8090